Messaging

AI agents that use Microsoft Teams

UtilitySpaces gives an AI agent scoped access to Microsoft Teams through its own encrypted connection, not your password. The agent can call 3 named Microsoft Teams tools, and the 2 that write wait for a person's approval unless an admin has set the connection to run without asking. Every call is written to a hash-chained audit log with its arguments and its result.

What an agent can do in Microsoft Teams

Read chats and post messages into Teams chats and channels. An agent calls these by name, and matching is exact.

Every tool a Microsoft Teams connection exposes, and whether it writes, which waits for approval by default
Tool	What it does	Waits for approval by default
List chats	List the user's chats.	No — read only
Send chat message	Post a message into a chat.	Yes — it writes
Send channel message	Post a message into a team channel.	Yes — it writes

1 read tool, 2 write tools. Generated from the connector catalogue the product runs on, so it cannot list a tool that does not exist.

What teams hand an agent in Microsoft Teams

Teams that live in Microsoft Teams hand an agent the posting work: listing the user's chats with List chats to find where a conversation lives, then drafting the message. Send chat message and Send channel message are both writes, and both wait for a person to approve them unless an admin has set this connection to run writes without asking.

Find which chat a topic belongs in before posting, by listing the user's chats and picking the one that fits.
Send a chat message to a colleague when a task assigned to them is overdue in another connected app (after a person approves it)
Post a channel message when a scheduled flow finishes, such as a daily report or a deployment notice (after a person approves it)

Before you let it write, or keep out: This connector lists chats but does not read what was said in them, so do not hand the agent replies that depend on thread context; think before letting it run without asking, because Send channel message posts to a channel and a channel post reaches the whole team.

What waits for a person

Reads run on their own. These do not — each one waits in Approvals for an owner or admin unless an admin has set this connection to run writes without asking, and every call toMicrosoft Teams, approved, rejected or unattended, is logged.

Send chat message POST
Send channel message POST

What connecting Microsoft Teams takes

Microsoft Teams uses OAuth, so you authorise in Microsoft Teams’s own screen and no secret is ever typed into UtilitySpaces. The connection asks for 3 scopes, fixed in the catalogue and shown to you by Microsoft Teams before you agree:

offline_access
Chat.ReadWrite
ChannelMessage.Send

Credentials are encrypted and bound to your workspace, never read back, and every outbound call passes one guarded fetch — the connector security posture sets out exactly how, and the security page covers the platform around it.

Where Microsoft Teams fits

Give an agent Microsoft Teams work by writing a message in the inbox, or put its tools in a scheduled flow. What the run cost is on the cost breakdown.

Other messaging integrations: Chatwoot, Discord, Gmail. Or see every application agents can connect to.

See it doing your actual work

Open a demo workspace, connect one app, and give an agent a real job. No card, no sales call.

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