CRM

AI agents that use HubSpot

UtilitySpaces gives an AI agent scoped access to HubSpot through its own encrypted connection, not your password. The agent can call 5 named HubSpot tools, and the 2 that write wait for a person's approval unless an admin has set the connection to run without asking. Every call is written to a hash-chained audit log with its arguments and its result.

What an agent can do in HubSpot

List and create contacts, companies, and deals in HubSpot CRM. An agent calls these by name, and matching is exact.

Every tool a HubSpot connection exposes, and whether it writes, which waits for approval by default
Tool	What it does	Waits for approval by default
List contacts	List CRM contacts.	No — read only
List companies	List CRM companies.	No — read only
List deals	List CRM deals.	No — read only
Create contact	Create a contact from a properties object.	Yes — it writes
Create deal	Create a deal from a properties object.	Yes — it writes

3 read tools, 2 write tools. Generated from the connector catalogue the product runs on, so it cannot list a tool that does not exist.

What teams hand an agent in HubSpot

Sales teams hand an agent the CRM reading in HubSpot: List contacts, List companies, and List deals answer who owns what and what is open. Create contact and Create deal are the writes, both build the record from a properties object, and both wait for a person unless an admin has set this connection to run writes without asking.

Brief a rep before a call by listing the contact, their company, and any deals already attached to either.
Create a contact when a new lead introduces themselves in chat or email and no matching record is found (after a person approves it)
Create a deal when a conversation reaches a clear buying signal, with the amount and stage taken from the thread (after a person approves it)

Before you let it write, or keep out: Think before setting this connection to run without asking, which lets Create deal through along with Create contact: a deal with the wrong amount or stage skews the pipeline everyone reports from, and this connector cannot update or delete a record once it is created.

What waits for a person

Reads run on their own. These do not — each one waits in Approvals for an owner or admin unless an admin has set this connection to run writes without asking, and every call toHubSpot, approved, rejected or unattended, is logged.

Create contact POST
Create deal POST

What connecting HubSpot takes

HubSpot uses an API key you create in HubSpot and paste in once. A workspace admin sets the connection up; the fields are:

Private App Access Token

Credentials are encrypted and bound to your workspace, never read back, and every outbound call passes one guarded fetch — the connector security posture sets out exactly how, and the security page covers the platform around it.

Where HubSpot fits

Give an agent HubSpot work by writing a message in the inbox, or put its tools in a scheduled flow. What the run cost is on the cost breakdown.

Other crm integrations: Twenty CRM. Or see every application agents can connect to.

See it doing your actual work

Open a demo workspace, connect one app, and give an agent a real job. No card, no sales call.

Try the demo See pricing

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